Return & Refund Policy
All items sold by Achoon-ya are genuine pre-owned / second-hand collectibles, described and photographed as accurately as possible.
- Change of mind — as our items are pre-owned, we do not accept returns for change of mind.
- Not as described — if an item arrives significantly not as described (for example, the wrong item, or damage that was not shown in the listing), you may request a return.
- Time limit — return requests must be made within 5 days of the item being delivered.
- Return shipping — if a return is approved, Achoon-ya covers the return shipping cost.
- Refunds — approved returns are fully refunded once the item is received back. Partial refunds are generally not offered.
- How to request — contact us with your order number and clear photos of the issue, and we’ll guide you through the next steps.
